- Schedule and reschedule client sessions, maintain the delivery schedule, prepare virtual sessions, and coordinate access to client systems.
- Track client purchases against delivered services, update the client-facing platform, send participant reminders, and route support questions.
- Prepare weekly delivery meeting agendas, take notes, track follow-ups, and coordinate all-hands meetings, culture activities, and the annual offsite.
- Prepare new hires for their first day, manage employment paperwork and offboarding, and support benefits questions and annual open enrollment.
- Coordinate interviews, follow up with candidates, maintain the applicant tracking system, and communicate with candidates throughout the process.
- Administer company tools and shared drive access, review software subscriptions, renew business licenses, and handle physical mail.
- Monitor the central inbox, answer questions when possible, route other requests, and ensure nothing gets lost.
- Take ownership of projects and requests that do not have an obvious owner.
Written communicationGoogle Workspace