Team Lead, Accounts Receivable Operations

New

Fully Remote, open to candidates from any country, Must overlap at least 50% of your working hours with U.S. Eastern Time business hoursContractLead

Salary10 USD per hour

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Job Details

Have 3–5 years of Accounts Receivable experience.
Have previous leadership, supervisory, or team lead experience.
Have excellent written and verbal English communication.
Bring strong organizational skills and attention to detail.
Give direct feedback with professionalism and empathy.
Be proactive and able to work without constant direction or follow-up.
Be comfortable working in a startup environment with changing priorities.
Be tech-savvy and able to learn new tools quickly.
Overlap at least 50% of working hours with U.S. Eastern Time business hours.
Experience managing remote teams is strongly preferred.
Experience with Gmail, Slack, Google Sheets or Docs, Trello, CRMs, or task management systems is strongly preferred.
Experience creating automations or workflows is strongly preferred.

Manage and support a team of 5–10 AR Operations Reps.
Serve as the first point of contact for team questions, blockers, and escalations.
Hold 1:1 meetings with each direct report 1–2 times per month.
Monitor individual and team performance, productivity, and quality, and provide feedback.
Assist with hiring, onboarding, and training new team members as needed.
Partner with Customer Success and company leadership to clarify priorities and document processes.
Create and maintain SOPs, best practices, and internal documentation.
Identify inefficiencies and improve workflows, including building workflows with internal Zapier-like tools.
Manage shared AR inboxes and clear scheduled actions queues on the Invoice Butler platform.
Respond to Slack requests and internal messages, and review and update customer action items and to-dos.

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