Senior Implementation Manager - Fintech
New
J
JobgetherFintech banking
Based in United StatesFull-TimeSenior
SalaryAnnual base salary of $115,000–$125,000, depending on experience and geography. Annual bonus potential. Equity compensation package. Monthly phone and internet stipend.
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Job Details
- Experience
- 5+ years of experience in client-facing implementation, project management, or technical account management
- Required Skills
- Project ManagementJiraConfluence
Requirements
- Have 5+ years of experience in client-facing implementation, project management, or technical account management.
- Bring working knowledge of lending products, including consumer, auto, credit card, and personal loans, and deposit products, including checking, savings, CDs, and money market accounts.
- Be comfortable working with REST/JSON APIs, file-based integrations, data mappings, and configuration specifications.
- Have experience coordinating integrations across core banking, loan origination systems, digital banking platforms, CRM systems, or similar enterprise technologies.
- Have experience using Jira and Confluence for ticket tracking, project management, and documentation.
- Have experience with Smartsheet for project plans, dashboards, and executive reporting.
- Be familiar with AI tools such as Claude for documentation, communication, analysis, and workflow improvement.
- Hold a bachelor's degree in Business, Information Systems, Finance, or a related field, or have equivalent professional experience.
- Demonstrate ownership, sound judgment, and the ability to make decisions when information is incomplete.
Responsibilities
- Lead end-to-end lending and deposit implementations from post-sale kickoff through go-live, typically managing two to three concurrent partner projects.
- Drive project decisions, escalations, dependencies, and accountability across internal teams and external stakeholders.
- Maintain project plans, risk logs, timelines, status reports, and executive communications.
- Serve as the primary point of contact for partner executives, product owners, compliance leaders, and technical teams.
- Lead discovery sessions, requirements workshops, configuration reviews, and go-live readiness checkpoints.
- Coordinate integrations with strategic and third-party technology providers, managing dependencies, credentials, testing windows, and delivery milestones.
- Ensure effective handoffs from Sales into implementation and from implementation into post-launch support.
- Capture partner feedback and collaborate with Product and Engineering teams to help inform roadmap priorities.
- Contribute to implementation playbooks, templates, processes, and operational improvements.
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