Medical Virtual Assistant, Provider Operations
New
L
Legion HealthHealthcare operations
United States, 9:00 AM–6:00 PM US Central TimeContractMiddle
Salary5 - 15 USD per hour
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Job Details
- Languages
- Clear, concise, and professional written English.
- Experience
- 2+ years of experience in one or more of the following: Healthcare operations; Provider operations; Recruiting coordination; Provider or employee onboarding; Payroll or invoice support; Human-resources administration; Executive-assistant or virtual-operations support.
- Required Skills
- Google SheetsSlack
Requirements
- Have 2+ years of experience in healthcare operations, provider operations, recruiting coordination, onboarding, payroll or invoice support, HR administration, or executive-assistant or virtual-operations support.
- Bring strong spreadsheet skills, including maintaining structured trackers, reviewing data, reconciling differences, and identifying missing information.
- Pay close attention to names, dates, pay periods, visit counts, status fields, and supporting documentation.
- Write clear, concise, and professional English.
- Follow up persistently and respectfully with providers and internal teammates.
- Manage multiple recurring workflows and deadlines simultaneously.
- Proactively identify blockers, discrepancies, unclear ownership, and overdue action items.
- Handle confidential provider, recruiting, company, and compensation information appropriately.
- Be familiar with HIPAA-sensitive healthcare environments and appropriate information-handling practices.
- Experience supporting clinicians, independent contractors, remote teams, or recurring payroll, payment, or reconciliation workflows is preferred.
- Experience with Google Sheets, Slack, Ashby or another applicant-tracking system, Healthie or another EHR or practice-management platform, Looker Studio, Stripe, or payroll and payment-reconciliation workflows is a plus.
Responsibilities
- Maintain accurate candidate records, recruiting statuses, interview schedules, and internal trackers.
- Follow up with candidates about outstanding steps and coordinate handoffs between recruiting and onboarding.
- Collect provider onboarding documents, maintain checklists, and confirm operational steps are complete before start dates.
- Track provider rosters, active and inactive status, state coverage, availability, collaborating-physician relationships, credentialing, payer enrollment, and outstanding items.
- Communicate with providers through Slack, email, and approved internal systems.
- Gather provider compensation inputs, review visit counts, no-shows, and late cancellations, and update payroll trackers.
- Reconcile payroll discrepancies across source systems and escalate unresolved issues before payroll is finalized.
- Coordinate provider workflows across recruiting, credentialing, clinical operations, billing, finance, and payroll.
- Document workflows and update SOPs, checklists, and templates as processes evolve.
- Identify opportunities to simplify, standardize, or automate repetitive administrative work.
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