Account Manager

New
E
Emerging Travel Group (RateHawk)Travel technology
This is a remote position open to candidates based in Barcelona, Spain.Full-TimeManager
Salary not disclosed
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Job Details

Languages
Fluent in English and Spanish; other languages are advantageous.
Experience
Minimum of 3 years of successful experience in account management or business development of B2B companies within the travel industry
Required Skills
Business DevelopmentAccount ManagementCRM

Requirements

  • Have a minimum of 3 years of successful account management or B2B business development experience in the travel industry.
  • Understand the regional travel market and B2B travel networks, including tour operators, travel agencies, travel management companies, and OTAs.
  • Be fluent in English and Spanish; other languages are advantageous.
  • Be comfortable with data-driven decision-making, metrics, and numbers.
  • Have CRM knowledge.
  • Have competence in API technology deals.
  • Be prepared for travel of up to 50% of working time.

Responsibilities

  • Expand and consolidate presence in the assigned territory.
  • Maintain and develop relationships with signed partners to increase their performance.
  • Collaborate with the sales team to identify and grow opportunities within the territory.
  • Follow up with existing and new partners and provide system training.
  • Position the brand within the travel trade through product presentations and networking events.
  • Address incident issues and support partners.
  • Oversee payments and ensure accuracy in transaction processing.
  • Travel for client meetings, industry events, and other business-related events, spending approximately 50% of working time on business trips.
  • Provide market and competitive-environment analysis.
  • Report regularly through CRM and internal systems, and develop API deals with existing and potential partners.
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