Lead Cloud Onboarding Architect
F
FivetranData analytics
Remote, Any, United States; Remote, Illinois, United StatesFull-TimeLead
Salary$179,982 — $224,978 USD
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Job Details
- Experience
- 2-3 years minimum
- Required Skills
- SnowflakeBigQuerydbtRedshiftDatabricksGitHubAzure DevOpsGitLab
Requirements
- Have 2–3 years minimum of hands-on dbt experience as an account admin and data practitioner.
- Bring prior experience as a Cloud Onboarding Architect, Implementation Consultant, or directly equivalent role.
- Have administrator-level fluency with Snowflake, Databricks, BigQuery, or Redshift.
- Have administrator-level fluency with GitHub, GitLab, or Azure DevOps repositories.
- Have administrator-level fluency with Okta, Entra ID, or Google identity providers.
- Understand SSO, SAML, and OAuth.
- Have a track record of mentoring or coaching less experienced teammates on technical and soft skills.
- Be comfortable owning ambiguous cross-functional problems and creating the playbook.
- Communicate in writing and verbally with Engineering, Product, and customer executives.
- Use sound customer judgment to balance technical correctness with customer timelines and business priorities.
- Bonus: Experience with PrivateLink or other secure connectivity patterns.
- Bonus: Experience creating internal enablement content or documentation.
- Bonus: Familiarity with Rocketlane or similar onboarding project and time-tracking tools.
- Bonus: dbt Architect certification.
Responsibilities
- Lead Guided Setup for technically complex, strategically important enterprise accounts across data warehouse and repository configuration, SSO, RBAC/SCIM, and user access.
- Serve as the senior technical escalation point for setup issues involving PrivateLink, OAuth, SSO, networking, and identity.
- Work with customer technical stakeholders and administrators to understand their environments, identify risks, and guide successful configuration.
- Anticipate technical blockers and create plans to resolve them before they affect onboarding.
- Make scoping decisions about work belonging in Guided Setup, Customer Solutions Engineering, Product, or post-onboarding.
- Mentor and coach Cloud Onboarding Architect I/IIs in troubleshooting, platform expertise, and customer-facing skills.
- Improve the Guided Setup checklist, playbooks, kickoff materials, troubleshooting guidance, and internal documentation.
- Identify recurring patterns and blockers across engagements and drive process, tooling, documentation, enablement, or product improvements.
- Represent setup-related bugs, feature requests, and onboarding UX feedback to Engineering, Product, and Design.
- Collaborate with Customer Solutions Engineering and Training, and contribute setup expertise to discussions on PrivateLink and network architecture.
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