Lead Product Manager - Client & Developer Experience
New
T
TruvFinancial technology
Listing locations: USA; Location base: USA; Fully remote work environment.Full-TimeLead
Salary140,000 - 270,000 USD per year
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Job Details
- Experience
- 5+ years of product management experience
- Required Skills
- Product ManagementData analytics
Requirements
- Have 5+ years of product management experience in government, lending, or financial technology.
- Have experience delivering products used by state and federal agencies, risk teams, or financial institutions.
- Understand income and employment verification and decisioning workflows.
- Have a track record of running user testing and A/B experimentation to inform product decisions.
- Use analytics and experimentation to make data-driven product decisions and measure impact.
- Be able to gather requirements from multiple stakeholders and turn them into actionable product plans.
- Collaborate across engineering, design, compliance, and business teams.
- Interpret data and apply insights to product improvements.
- Have a bachelor’s degree in Business, Computer Science, or a related field, or equivalent experience.
Responsibilities
- Partner with engineering and data teams to deliver secure, scalable income and employment verification workflows for public sector, mortgage, and other lending clients.
- Conduct user testing with clients and end-users to validate workflows and improve usability.
- Streamline the end-to-end client experience, including lead generation, demos, onboarding, implementation, go-live, post-go-live reporting, and self-service.
- Gather feedback from agencies and lenders about onboarding and go-live friction.
- Collaborate with client developers and system integrators to improve developer experience, including Truv documentation.
- Build customization for state agencies, lenders, and developers using the Truv admin portal.
- Collaborate with compliance and risk teams to ensure regulatory alignment across workflows.
- Gather stakeholder requirements and synthesize them into actionable product plans.
- Monitor product performance after launch and iterate using client and end-user behavior insights.
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