Insurance Claims Manager
New
W
Whiteboard Risk & Insurance SolutionsWorkers’ compensation insurance
Listing locations: USA; fully remoteFull-TimeMiddle
Salary55,000 - 65,000 USD per year
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Job Details
- Required Skills
- SalesforceMicrosoft ExcelCustomer serviceNegotiation
Requirements
- Provide proactive, thoughtful customer service and communication to clients.
- Use communication and negotiation skills to tactfully direct claims toward clients’ best interests.
- Have basic mathematical and analytical skills to understand calculations and explain claims strategies.
- Have basic computer skills.
- Use Salesforce to manage claims and access claims data.
- Use Microsoft Word, Excel, Outlook, other Microsoft Office applications, Adobe, and PDFs.
Responsibilities
- Educate clients on claims management procedures.
- Coordinate claims strategy with clients, adjusters, attorneys, and doctors.
- Analyze claims and financial data to summarize findings and develop strategies for clients.
- Review clients’ claims histories to identify patterns and trends.
- Provide clients with strategy and status updates, including quarterly reports and updates upon request.
- Communicate with claims stakeholders to obtain accurate and timely updates and advocate for client interests.
- Use Salesforce and other tools to manage claims, access and analyze data, and generate reports.
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