Account Manager
New
S
StarRezStudent housing software
Remote (US), Central or Eastern Time Zones preferredFull-TimeMiddle
SalaryUS - Salary Range $70,000 — $70,000 USD. In addition to the base salary listed below, this role is eligible to earn commission-based bonuses. When meeting 100% of goals, the expected total annual compensation for this role is $165K USD.
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Job Details
- Experience
- 5+ years of experience in a higher education housing leadership role
- Required Skills
- Salesforce
Requirements
- Have 5+ years of experience in a higher education housing leadership role.
- Have experience using StarRez or similar software to improve operations.
- Bachelor’s degree preferred.
- Demonstrated success in a revenue-generating or quota-carrying role preferred.
- Experience with outbound prospecting and full sales cycle management preferred.
- Understand industry trends, the competitive landscape, and the evolving needs of the StarRez community.
- Be able to translate industry and customer insights into strategic solution positioning.
- Demonstrate the ability to build trusted relationships, influence stakeholders at all levels, and negotiate agreements.
- Have experience partnering cross-functionally to design and deliver customer solutions.
Responsibilities
- Drive growth in an assigned customer territory by identifying upsell opportunities, managing the pipeline, and achieving revenue goals.
- Build long-term relationships with stakeholders across higher education and residential communities, aligning StarRez solutions with their goals.
- Lead the full sales cycle, from outbound prospecting and product demonstrations through proposals, contract negotiation, and deal closure.
- Collaborate with product, services, and finance teams to scope solutions, manage licensing and invoicing, and support RFP/RFI responses.
- Share customer insights internally to inform product evolution, go-to-market strategy, and community engagement.
- Maintain records of customer interactions, deal stages, and forecasts using Salesforce, Gong, and related sales tools.
- Support post-sale handoffs and adoption, and identify ongoing customer success opportunities.
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