Implementation Project Manager
New
M
MBO PartnersContingent workforce
Listing locations: USA; Location: RemoteFull-TimeSenior
SalaryCompetitive base salary with opportunities for growth and development; Bonus opportunities
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Job Details
- Experience
- 7-10 years of experience
- Required Skills
- Project ManagementSalesforceMicrosoft ExcelStakeholder managementChange ManagementAccount Management
Requirements
- Bachelor’s degree in Business, Human Resources, Finance, Information Systems, or another related field.
- 7-10 years of relevant industry experience using account and project management skills to implement client programs.
- Experience implementing programs for larger, multifaceted organizations with multiple stakeholders.
- Proven success leading complex, cross-functional implementations from strategy to execution.
- Strong analytical, organizational, and problem-solving skills.
- Excellent communication, presentation, and stakeholder engagement skills.
- Experience in a customer-focused environment driving client programs and delivering highly adopted solutions.
- Ability to manage multiple priorities in a fast-paced environment with a client-service orientation.
- Proficiency in Microsoft Office Suite, including Excel, Visio, and Project.
- Proficiency in Salesforce and project/task management tools.
- Preferred: experience with contingent labor programs, Managed Service Providers (MSP), and Vendor Management Systems (VMS).
- Preferred: knowledge of HR law, wage laws, and pay policies, procedures, and regulations; understanding of staffing and consulting industries; or certifications such as PMP, CCWP, or PHR.
Responsibilities
- Lead end-to-end client program implementations, including discovery, planning, execution, and closure.
- Create and maintain project plans, schedules, deliverables, and status reports.
- Partner with internal teams and third parties to design and deliver solutions that meet client requirements.
- Review data and workflows to identify risks, validate requirements, and confirm operational readiness.
- Drive client onboarding and program go-lives, managing delivery within scope and schedule.
- Identify and execute cross-functional initiatives to improve operational efficiency and reduce risk.
- Establish scalable processes, tools, and methodologies that support growth and continuous improvement.
- Lead change management and engage stakeholders in adopting new processes and systems.
- Track organizational deliverables, facilitate workstream meetings, and coordinate work across teams.
- Communicate project milestones, risks, and decisions to stakeholders.
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