Training Manager

New
D
DoneverseLearning and development
Location: Philippines, Business-assigned schedule; schedule assigned according to business requirementsFull-TimeManager
Salary not disclosed
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Job Details

Experience
5+ years of relevant professional experience; 3+ years of leadership or management experience
Required Skills
SEOLead GenerationDigital Marketing

Requirements

  • Have 5+ years of relevant professional experience in Learning & Development, Training, Digital Marketing, Talent Development, Training Operations, or a related field.
  • Have 3+ years of leadership or management experience, preferably in L&D, Training, Digital Marketing, or a similar function.
  • Demonstrate experience leading a team and managing training or learning programs.
  • Understand adult learning, training methodologies, assessment, and learner engagement.
  • Have practical knowledge of digital marketing, including SEO, social media, content marketing, email marketing, and lead generation.
  • Have experience using data and reporting to identify performance trends and drive improvements.
  • Have experience developing or improving training processes, SOPs, and operational workflows.
  • Have presentation, facilitation, coaching, feedback, analytical, problem-solving, and root-cause analysis skills.
  • Have stakeholder management and cross-functional collaboration skills, and be able to manage multiple priorities.
  • Be comfortable using AI, automation, and emerging technologies to improve training outcomes.
  • Have a bachelor's degree in Education, Psychology, Human Resources, Business, Communications, Marketing, or a related field, or equivalent relevant experience.
  • Work according to a schedule assigned based on business requirements.

Responsibilities

  • Lead the strategy, priorities, and operating plan for the Learning & Development function.
  • Manage, coach, and develop Training Facilitators, Assessors, Training Assistants, and other L&D team members.
  • Oversee end-to-end training operations, including cohorts, schedules, facilitator allocation, attendance, completion, assessments, and launch readiness.
  • Establish and maintain training, assessment, coaching, and quality standards.
  • Monitor trainee performance and identify trainees at risk of failing, disengaging, or not meeting readiness requirements.
  • Use training and performance data to identify trends, root causes, and improvement opportunities.
  • Manage L&D capacity and resources according to business demand and future requirements.
  • Review and improve training processes, SOPs, workflows, assessments, and learning materials.
  • Keep training content aligned with current digital marketing practices, tools, and Founder expectations.
  • Partner with cross-functional stakeholders and report L&D performance, risks, and recommendations to leadership.
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