Client Strategy Associate
New
P
PHILHealth-tech, pharmaceuticals
Fully remote working environment available in the following states: AZ, CA, CO, FL, GA, IA, ID, IL, IN, MA, MI, MO, NC, NH, NJ, NY, OH, OK, OR, PA, SC, TN, TX, UT, VA, WA, WI, WVFull-TimeMiddle
Salary100,000 - 140,000 USD per year
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Job Details
- Experience
- 3–7 years of experience in a client-facing, consulting, analytics, business strategy, or startup operations role
- Required Skills
- Business IntelligenceData AnalysisMicrosoft Power BITableauData visualizationLookerClient relationship management
Requirements
- Bachelor's degree in Business, Healthcare Management, Finance, Economics, Statistics, or a related field, or equivalent experience.
- 3–7 years of experience in a client-facing, consulting, analytics, business strategy, or startup operations role.
- Healthcare, life sciences, or pharmaceutical experience is preferred.
- Strong analytical skills and high attention to detail.
- Proficiency with business intelligence and data visualization tools such as Looker, Tableau, Power BI, or similar is preferred.
- Ability to turn data into clear, actionable insights for clients and internal teams.
- Ability to solve problems resourcefully and work through ambiguity.
- Ability to drive results through direct execution and influence cross-functional partners.
- Ability to build client relationships and align internal and external stakeholders around shared goals.
Responsibilities
- Help develop and execute plans for successful program launches, ongoing optimization, and long-term client success.
- Track key milestones, identify risks, and help drive successful client outcomes.
- Support clients' day-to-day needs and translate their goals into actionable next steps for PHIL.
- Analyze program performance against key success metrics, build reports and dashboards, and identify trends and opportunities.
- Develop recommendations to optimize program performance, program rules, prescriber engagement, and patient experiences.
- Serve as a day-to-day client contact for discussions about performance, goal alignment, and improvement opportunities.
- Partner with client success, product, and operations teams and external client contacts to resolve issues.
- Help maintain program data quality and identify improvements to reporting, tooling, and operational processes.
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