Senior Solutions Engineer
New
J
JobgetherTechnical interviewing
Candidates must reside in one of the following U.S. states: Florida, Illinois, Massachusetts, Missouri, Oregon, Texas, or Washington. This position is fully remote, but applications from outside the listed states will not be considered at this time.Full-TimeSenior
Salary130,500 - 148,500 USD per year
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Job Details
- Experience
- 7+ years of professional experience in strategic technical account management, client success engineering, solutions or deployment engineering, SaaS/technical/financial services consulting with a technical implementation focus, software engineering, or a comparable field.
- Required Skills
- SQL
Requirements
- Have 7+ years of professional experience in strategic technical account management, client success engineering, solutions or deployment engineering, technical consulting, software engineering, or a comparable field.
- Demonstrate success advising clients during onboarding, building trusted relationships, and guiding customers through complex implementations.
- Have experience engaging directly with C-suite executives and senior decision-makers in a client-facing capacity.
- Have strong working knowledge of SQL and the ability to use technical and performance data to inform recommendations.
- Have significant client-facing experience with technical customers and engineering stakeholders.
- Be able to translate complex technical concepts into clear business recommendations.
- Be able to understand complex customer requirements and architect solutions that align technical capabilities with business objectives.
- Have strong analytical and problem-solving skills and a data-driven approach to customer strategy and solution optimization.
- Be able to collaborate across engineering, data, content, customer operations, and go-to-market functions.
- Demonstrate ownership and strategic thinking in a complex enterprise environment.
Responsibilities
- Serve as the principal technical advisor to enterprise clients and build trusted relationships with senior stakeholders.
- Partner with software engineering and technical teams to understand client hiring processes, performance requirements, and business objectives.
- Support clients throughout the customer lifecycle, from prospect engagement and technical presentations through implementation and ongoing partnership.
- Present technical solutions to prospective enterprise clients.
- Architect and implement interview frameworks tailored to each enterprise client's requirements and objectives.
- Conduct strategic business and performance reviews to assess alignment with customer goals and identify optimization opportunities.
- Design and deliver executive-level training sessions for client stakeholders.
- Analyze performance data and collaborate with Content and Data teams to calibrate assessment metrics and identify insights.
- Translate analytical findings into strategic recommendations for customer outcomes.
- Collaborate with go-to-market teams and identify ways to improve Customer Operations and go-to-market processes.
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