Customer Service Expert
New
I
INFUSEB2B demand generation
Remote within APAC regionContract
Salary not disclosed
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Job Details
- Required Skills
- Problem SolvingAttention to detailInterpersonal skillsClient relationship managementData entry
Requirements
- Have a proven track record of managing client relationships, preferably in hospitality, client success, or sales.
- Demonstrate strong communication and interpersonal skills.
- Handle multiple tasks with attention to detail.
- Manage priorities effectively in a fast-paced environment.
- Understand client needs empathetically and address them effectively.
- Address challenges and proactively offer solutions.
Responsibilities
- Build and maintain strong, long-lasting client relationships.
- Ensure timely and successful delivery of solutions according to client needs and objectives.
- Communicate the progress of monthly and quarterly initiatives to internal and external stakeholders.
- Identify and grow opportunities within the territory.
- Collaborate with sales teams to support growth attainment.
- Assist with challenging client requests and issue escalations.
- Support administrative and operational tasks, including data entry, updating internal systems, and managing schedules.
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