Billing Specialist
New
T
TrueBlue, Inc.Billing and accounts receivable
Source API remote eligibility restrictions: United StatesFull-TimeJunior
Salary21 - 26.2 USD per hour
Apply NowOpens the employer's application page
Job Details
- Experience
- 2-4 years’ experience in high volume transaction processing
- Required Skills
- Microsoft ExcelMicrosoft OfficeCRM
Requirements
- Have a high school diploma or equivalent.
- Have 2-4 years of experience in high-volume transaction processing.
- Be proficient in POS, ERP, CRM, or comparable business applications.
- Have advanced proficiency in Microsoft Office, including Word, Excel, and Outlook.
- Be able to learn new software programs and apply them to operational processes.
- Demonstrate a track record of delivering exceptional customer service.
- Manage multiple tasks concurrently and meet deadlines under pressure.
- Communicate effectively in writing and verbally with accounting departments, field personnel, and customers.
- Contribute effectively within a collaborative team environment.
Responsibilities
- Manage specialized billing processes for key customers according to contractual and invoicing requirements.
- Oversee billing, account reconciliations, and remittance application for VMS customers.
- Partner with branch teams to obtain missing documentation and resolve customer billing disputes.
- Communicate with customers about invoice discrepancies, late payments, and outstanding balances.
- Initiate and process credit requests and support accurate cash application.
- Monitor, report, and escalate unresolved or complex billing issues to appropriate stakeholders.
- Liaise between Billing, Collections, Major and National Accounts, and Operations to facilitate issue resolution.
- Collaborate with the Global Billing Team to ensure process adherence and resolve issues promptly.
- Identify and recommend process improvements to enhance billing accuracy and reduce days to bill.
View Full Description & ApplyYou'll be redirected to the employer's site
