Engineering Manager, Rapid Response Assignment
V
VulnCheckCybersecurity
Remote (Cheltenham, UK)Full-TimeManager
Salary not disclosed
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Job Details
- Experience
- 5+ years
- Required Skills
- AWSCybersecurityRESTful APIsDistributed Systems
Requirements
- 5+ years of experience managing software engineers, ideally across distributed or multi-region teams.
- Experience in cybersecurity, vulnerability management, or threat intelligence.
- Prior experience as a senior or staff software engineer.
- Experience managing customer-facing, support, sustaining, or reliability engineering teams.
- Proven ability to prioritize and sequence competing demands.
- Experience managing teams across multiple time zones and regions.
- Strong async communication habits.
- Solid understanding of backend systems, APIs, distributed systems, and cloud infrastructure (AWS preferred).
- Customer-obsessed mindset with a track record of turning technical challenges into strong customer outcomes.
- Excellent communication skills.
Responsibilities
- Manage and grow engineering teams based in the US, UK, and APAC, providing hands-on people leadership, coaching, and career development.
- Set priorities across urgent pre-sales requests, urgent customer issues, customer feature requests, and backend maintenance/integration work, balancing reactive and proactive work.
- Ensure continuous, follow-the-sun coverage for urgent customer and pre-sales needs across time zones.
- Partner closely with Customer Success and Sales leadership to understand customer and deal-critical needs and translate them into engineering plans.
- Partner with Product and other Engineering teams to ensure customer-driven work is integrated into the broader platform roadmap.
- Own the team's engineering quality bar, including code quality, root-cause practices, and long-term fixes over one-off patches.
- Drive hiring, onboarding, and performance management across all three regional teams.
- Establish and refine on-call, escalation, and incident response processes for the team.
- Report on team health, throughput, and customer outcomes to engineering and company leadership.
- Remove blockers for your teams and stay close enough to the technical work to make credible calls under pressure.
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