Patient Navigator – Chronic Care

S
Sailor HealthHealthcare advocacy
Remote – Canada basedFull-Time
Salary40,000 - 50,000 CAD per year
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Job Details

Required Skills
HubSpotGoogle WorkspaceCRM

Requirements

  • Communicate clearly and empathetically with patients.
  • Listen actively and help patients feel at ease during vulnerable or emotional conversations.
  • Manage multiple patients at different stages with strong organization and attention to detail.
  • Learn new tools quickly and comfortably navigate Google Workspace, EHR systems, and CRMs.
  • Healthcare, customer service, or administrative support experience is a plus, but not required.

Responsibilities

  • Conduct intro calls with existing patients interested in Sailor Health’s advocacy services.
  • Guide patients through the advocacy onboarding process.
  • Coordinate with the advocacy team to support smooth transitions and follow-through.
  • Manage patient communications, including follow-ups, missed calls, and reassignments.
  • Maintain accurate, up-to-date records using Google Workspace, EHR platforms, and CRMs.
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40,000 - 50,000 CAD per year
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