Application Specialist
A
AnatomageAnatomy education
This is a remote position, Southeast and Southwest time zonesFull-TimeJunior
Salary60,000 - 80,000 USD per year
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Job Details
- Experience
- 2+ years of professional experience
- Required Skills
- Problem Solving
Requirements
- Hold a bachelor's degree in Anatomy, Biology, Chemistry, or another related science.
- Have 2+ years of professional experience.
- Bring strong software and technology knowledge.
- Have strong verbal and written communication skills.
- Have strong communication and presentation skills.
- Be able to speak with educational instructors and medical professionals and ask informed questions.
- Have customer outreach and problem-solving skills.
- Be able to work efficiently and effectively with minimal supervision.
- Be self-motivated, reliable, and responsible.
- Be willing to travel approximately 25% of the time to customer sites across the US.
- Experience in Anatomy and Physiology is sought.
- Tutoring or teaching, sales or customer service, medical or dental industry, anatomy, or technical support experience is valued.
Responsibilities
- Train customers virtually and in person on Anatomage products.
- Demonstrate products to customers, with up to 25% travel to customer sites.
- Develop product content and activities for customers and classroom use.
- Diagnose and resolve software and hardware support issues.
- Provide on-call product support for US customers in Southeast and Southwest time zones.
- Gather customer feedback to help improve product quality.
- Contribute to software testing and other internal projects.
- Create videos for the marketing team.
- Conduct project research and development as needed.
- Present team accomplishments and progress.
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