Account Management
S
SurecompBanking technology
Mexico or Colombia (Remote)Full-Time
Salary not disclosed
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Job Details
- Languages
- Fluent Spanish and excellent English, both written and spoken.
- Required Skills
- Negotiation
Requirements
- Experience in enterprise software sales or strategic account management in fintech, banking technology, financial software, or the high-tech industry.
- Proven experience managing or selling to large banking customers, including relationships with senior stakeholders and executive sponsors.
- Experience managing long sales cycles and complex decision-making processes with multiple stakeholders.
- Fluent Spanish and excellent English, both written and spoken.
- Exposure to transaction banking, trade finance, cash management, payments, lending, core banking, digital banking, or related banking technology environments is an advantage.
- Experience working with corporate customers in addition to financial institutions is an advantage.
- An established network within the Mexican banking market is an advantage.
- Strong relationship-building skills and the ability to earn the trust of senior executives.
- Commercial mindset and ability to identify growth opportunities within existing accounts.
- Comfort presenting to and influencing C-level stakeholders.
- Strong negotiation skills.
- Ability to work independently in a remote role within a global, multicultural organization.
- Structured, organized, and accountable, with strong follow-through.
Responsibilities
- Own executive-level relationships with strategic banking and corporate customers, including senior stakeholders and C-level executives.
- Drive customer retention, satisfaction, and long-term account growth throughout the account lifecycle.
- Identify and pursue cross-sell and upsell opportunities within existing accounts.
- Manage customer escalations, strategic reviews, and project governance discussions with Delivery teams.
- Develop and execute territory and account plans aligned with company goals.
- Lead account development and renewal processes, including proposals, negotiations, and deal closure.
- Collaborate with Solution Consulting, Delivery, and Product Management to tailor solutions to customer needs.
- Share customer feedback and market insights with Product and Delivery teams.
- Maintain accurate pipeline data and forecasts for management.
- Represent Surecomp in customer meetings, industry events, conferences, and local networking activities.
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