Senior Executive Assistant / Operations Manager
B
Big League MoversBusiness operations
Location: Philippines, US Business HoursFull-TimeManager
Salary7 USD per hour
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Job Details
- Languages
- Excellent written and spoken English
- Experience
- 3+ years of relevant experience in senior EA, operations, project management, executive support, or a similar role
- Required Skills
- Operations ManagementGoogle Workspace
Requirements
- Have 3+ years of relevant experience in senior executive assistance, operations, project management, executive support, or a similar role.
- Have experience working directly with an executive, business owner, or leadership team.
- Have experience coordinating or managing people, preferably remote teams.
- Demonstrate strong organizational skills and follow-through.
- Have excellent written and spoken English and strong customer or client communication skills.
- Be able to prioritize multiple competing responsibilities.
- Demonstrate sound judgment, problem-solving ability, and comfort making routine decisions independently.
- Be proactive and able to anticipate needs without waiting for instructions.
- Have strong technology skills and willingness to learn new systems quickly.
- Be comfortable with CRM and business management systems; GoHighLevel experience is an advantage.
- Experience with RingCentral or similar VoIP platforms, Google Workspace, automation tools, AI tools, and project management or team collaboration platforms is an advantage.
Responsibilities
- Oversee day-to-day operational activities and coordinate the remote team.
- Delegate tasks, track deadlines, and ensure team members follow through on responsibilities.
- Identify operational issues, make routine decisions, and improve workflows and processes.
- Monitor CRM activity and ensure leads, customers, and inquiries receive appropriate follow-up.
- Communicate with customers and clients and track their issues through resolution.
- Organize executive priorities, prepare updates and reports, and track projects and action items.
- Translate business priorities into actionable team tasks and escalate matters requiring executive involvement.
- Coordinate content, scheduling, and other social media and marketing tasks.
- Maintain CRM and business-system information and use technology and AI tools to improve workflows.
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