French-Speaking Search Engine Customer Expert
M
Mercier Consultancy GroupCustomer support
Work Remote In GreeceFull-Time
Salary not disclosed
Apply NowOpens the employer's application page
Job Details
- Languages
- Native or fluent French (spoken and written). Proficiency in English for corporate communication.
- Required Skills
- Problem Solving
Requirements
- Be a native or fluent French speaker, spoken and written.
- Have proficiency in English for corporate communication.
- Hold a valid EU passport; this is mandatory for the role.
- Prior experience in a Customer Support Services role is highly advantageous.
- Have strong problem-solving skills.
- Have an interest in technology and search engines.
- Be able to relocate to Greece.
Responsibilities
- Deliver professional and accurate assistance to users.
- Analyze search engine queries and provide solutions to improve the user experience.
- Handle inquiries by phone, chat, or email.
- Collaborate with cross-functional teams to escalate complex technical issues.
- Maintain records of client interactions in CRM systems.
- Stay up to date with search engine policies and service standards.
- Participate in ongoing training to meet performance metrics.
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