French-Speaking Financial Customer Expert
M
Mercier Consultancy GroupFinance and banking
Work Remote In GreeceFull-Time
SalaryCompetitive Monthly Salary. 2 Extra Salaries Per Year (13th and 14th salary bonus). Monthly Performance Bonus.
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Job Details
- Languages
- Native or fluent French (spoken and written).
- Required Skills
- Problem SolvingFinanceCRM
Requirements
- Be native or fluent in French, spoken and written.
- Hold a valid EU passport.
- Have a proven background in or a strong interest in finance or banking.
- Explain complex financial concepts clearly.
- Have strong digital literacy and the ability to work in a remote professional environment.
- Bring a proactive approach to problem-solving.
Responsibilities
- Provide financial support and guidance to clients regarding accounts and transactional inquiries.
- Follow international financial regulations and internal corporate policies when handling sensitive data.
- Resolve complex financial queries through professional communication channels.
- Maintain accurate records of financial interactions in the CRM system.
- Collaborate with internal finance teams to troubleshoot discrepancies and improve the customer experience.
- Stay updated on financial products and market trends to assist French-speaking users.
- Contribute to improving financial workflows and service quality standards.
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