Norwegian-Speaking Search Engine Customer Expert
M
Mercier Consultancy GroupIT support
Workable workplace: remote; Workable locations: Athens, Attica, Greece. Greece. Oslo, Oslo, Norway. Norway. Spain. PortugalFull-Time
Salary not disclosed
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Job Details
- Languages
- Native or fluent Norwegian (spoken and written); strong proficiency in English for professional collaboration
- Required Skills
- SEOProblem SolvingCustomer serviceTroubleshootingTechnical support
Requirements
- Be a native or fluent Norwegian speaker, spoken and written.
- Have strong proficiency in English for professional collaboration.
- Have a valid EU passport (mandatory).
- Show a strong interest in technology.
- Be able to navigate complex software interfaces.
- Have strong problem-solving skills.
- Be able to work independently in a fast-paced environment.
- Previous customer service or IT support experience is considered an advantage.
Responsibilities
- Act as a primary point of contact for users, providing technical support.
- Provide analytical insights and troubleshoot technical queries in Norwegian.
- Deliver precise, professional, and efficient solutions to maintain customer satisfaction.
- Stay updated on IT trends and search engine product developments.
- Collaborate with cross-functional technical teams to resolve complex system issues and enhance user performance.
- Meet service level agreements while following company guidelines and quality standards.
- Contribute to knowledge base documentation and internal IT process improvements.
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