Head of Family Office

B
BoostaFamily office
Remote, UkraineFull-TimeDirector
Salary not disclosed
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Job Details

Languages
Upper-Intermediate English proficiency or higher, both written and spoken.
Required Skills
NegotiationStakeholder managementBudget management

Requirements

  • Have proven experience building, managing, or scaling service-oriented functions.
  • Be able to establish processes, service standards, metrics, and effective delivery models.
  • Coordinate external advisors and internal stakeholders across tax, legal, banking, investment, and other relevant domains.
  • Have experience building and leading teams.
  • Have experience managing external vendors and negotiating scopes and commercial terms.
  • Have significant experience working directly with founders, business owners, senior executives, or other high-profile individuals.
  • Demonstrate the ability to understand complex needs and deliver trusted, discreet service.
  • Have Upper-Intermediate English proficiency or higher, both written and spoken.

Responsibilities

  • Serve as the first point of contact for shareholders’ Family Office requests.
  • Own request intake, prioritization, and routing to corporate functions or external providers.
  • Coordinate presentations and discussions with shareholders alongside relevant experts.
  • Design and manage the service model, including its catalog, tiers, delivery, and performance measurement.
  • Build and lead the team, scaling it as the scope grows.
  • Manage service metrics, time tracking, internal billing, budget allocation, and regular business reviews with shareholders.
  • Establish engagement models with corporate functions without duplicating existing expertise.
  • Coordinate dedicated resources and time quotas while protecting corporate teams from fragmented ad hoc requests.
  • Build and manage a network of external advisors and specialized service providers; negotiate terms, scope, and pricing, and monitor service quality.
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