Transitional Care Manager, Home Health
New
B
BAYADA Home Health CareHome health care
Location: Arizona City, AZ 85123, West Coast hours preferredFull-TimeManager
Salary$65-75k base plus bonus eligibility
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Job Details
- Experience
- At least three years of experience in sales, marketing, community relations, health care business development, referral coordination, customer service, or a similar role.
- Required Skills
- Customer serviceTime ManagementMarketingRelationship building
Requirements
- At least three years of experience in sales, marketing, community relations, health care business development, referral coordination, customer service, or a similar role.
- Previous experience with hospitals, rehabilitation facilities, physician practices, discharge planners, or community-based health care partners is preferred.
- Demonstrated interpersonal, communication, and relationship-building skills.
- Ability to build credibility and productive relationships with referral sources and health care professionals.
- Strong organization, follow-through, and time-management skills.
- Ability to work independently, manage priorities, and collaborate effectively across teams.
- Willingness and ability to travel regularly throughout the assigned ERM market.
- A clinical license is not required.
Responsibilities
- Develop and maintain professional relationships with Ennoble Care stakeholders and partners connected to the partnership and referral pathway.
- Coordinate the two-way Ennoble–BAYADA referral pathway, including referrals from Ennoble to BAYADA home health and from BAYADA to Ennoble Care.
- Monitor referrals through scheduling and care initiation, identify barriers or delays, and coordinate with the appropriate teams to move referrals forward.
- Review referral pending reports daily and follow up on outstanding referrals, escalating barriers when appropriate.
- Track referral status and close the communication loop with stakeholders when referrals are delayed, cannot be scheduled, or require additional action.
- Coordinate non-clinical referral activities and communication among Ennoble teams, BAYADA service offices, clinical teams, clients, and families as appropriate.
- Maintain accurate referral information, follow-up activity, pending status, and partnership documentation.
- Partner with BAYADA local sales leadership and assigned marketers, and collaborate with transitional care managers, sales and clinical leaders, and service-office teams.
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