Senior Solutions Engineer
New
K
KaratInterview technology
This position is only available to candidates residing in the following U.S. states: FL, IL, MA, MO, OR, TX, and WA.Full-TimeSenior
Salary130,500 - 148,500 USD per year
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Job Details
- Experience
- 7+ years of professional work experience in one of the following: strategic technical account management, client success engineering, or solutions/deployment engineering; SaaS/technical/financial services consulting with a focus on technical implementation; or Software Engineering.
- Required Skills
- SQLSoftware Engineering
Requirements
- Have 7+ years of professional work experience in strategic technical account management, client success engineering, or solutions/deployment engineering; SaaS, technical, or financial services consulting focused on technical implementation; or software engineering.
- Demonstrate success advising clients during onboarding and guiding them through complex implementation processes.
- Build trusted rapport with clients and make thoughtful recommendations.
- Have experience directly engaging with C-suite executives in a client-facing capacity.
- Have client-facing experience with technical customers.
- Have strong working knowledge of SQL.
- Be available for up to 20% travel for strategic face-to-face meetings and industry events.
Responsibilities
- Serve as the principal technical advisor to enterprise clients and build high-level trust relationships.
- Partner with Software Engineers to analyze hiring processes and performance requirements and align solutions with Karat product delivery.
- Present Karat’s technical solution to prospects as the subject matter expert.
- Architect and implement the initial Karat interview framework for each new enterprise client.
- Conduct regular strategic reviews with customers to align with business objectives and optimize performance.
- Design and deliver executive-level training sessions for client stakeholders.
- Analyze performance data and calibrate assessment metrics with Karat’s Content and Data teams.
- Translate analysis into strategic recommendations for client partnerships.
- Identify opportunities to improve Customer Operations and GTM processes and deliver additional value to enterprise clients.
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