Senior Benefits Analyst

W
WhatnotEmployee benefits
Team members in this role must live within commuting distance of our Dublin or London hubs.Full-TimeSenior
Salary not disclosed
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Job Details

Experience
5+ years of experience in employee benefits, leave administration, or total rewards operations
Required Skills
Workday

Requirements

  • Have 5+ years of experience in employee benefits, leave administration, or total rewards operations, with meaningful exposure to Europe and/or APAC programs.
  • Have experience administering international benefits programs, ideally across the UK, Ireland, broader Europe, and APAC.
  • Bring working knowledge of country-specific benefits, pension, leave, and accommodation practices.
  • Have experience managing complex leave cases with care, discretion, and follow-through.
  • Have experience with Workday benefits, leave, or absence modules.
  • Have strong payroll reconciliation skills, including deductions, leave pay, vendor files, invoices, and fringe benefits.
  • Demonstrate attention to detail and ability to identify gaps between policy, systems, payroll, and vendor administration.
  • Be comfortable operating in ambiguity, building processes, and improving them as the business changes.
  • Explain complex benefits and leave topics clearly and support employees effectively.
  • Partner across Payroll, Legal, People Ops, Finance, People Systems, vendors, and brokers.
  • Nice to have: experience supporting benefits in a high-growth technology company, global mobility or expatriate benefits, launching vendors or benefits programs in new countries, or using AI tools to improve workflows.

Responsibilities

  • Administer health, pension, risk, wellness, family, and supplemental benefits across Europe and APAC.
  • Manage benefits enrollments, life event changes, terminations, and employee documentation across multiple countries and entities.
  • Support renewals, vendor implementations, plan changes, and employee communications for international benefits programs.
  • Manage end-to-end leave administration across Europe and APAC, including parental, medical, statutory, and company leave.
  • Coordinate leave pay, top-up pay, deductions, benefits-in-kind taxation, return-to-work details, and reconciliations with internal teams and external partners.
  • Serve as the primary point of contact for sensitive benefits, leave, and accommodation cases.
  • Maintain and troubleshoot benefits and leave systems, reporting, and tracking for utilization, cost trends, escalations, and operational risks.
  • Improve benefits and leave processes by reducing manual work and clarifying documentation.
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