Principal, R&D Strategy & Operations
T
TwilioCommunications SaaS
Location: Remote - USFull-TimePrincipal
SalaryBased in Colorado, Hawaii, Illinois, Maryland, Massachusetts, Minnesota, Vermont or Washington D.C. : $171,120.00 - $213,900.00; Based in New York, New Jersey, Washington State, or California (outside of the San Francisco Bay area): $181,200.00 - $226,500.00; Based in the San Francisco Bay area, California: $201.280.00 - $251,600.00
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Job Details
- Experience
- 10+ years of experience across product, engineering and process/ program management
- Required Skills
- Product OperationsChange Management
Requirements
- Bachelor’s degree in Computer Science, a related field or equivalent practical experience.
- 10+ years of experience across product, engineering and process/program management.
- Leadership experience, either leading teams directly or through influence.
- Experience leading programs or product operations for B2B SaaS, PaaS or equivalent.
- Track record of delivering high-impact, highly cross-functional programs end to end.
- Outstanding written and verbal communication, including distilling complex detail into an executive narrative.
- Ability to build trust and exchange ideas across organizational boundaries.
- Excellent problem-solving, negotiation and organizational skills.
- Ability to work in a fast-paced, evolving and ambiguous environment and adapt to changing priorities.
- Desired: Master’s degree in computer science, engineering or business administration.
- Desired: Experience leading change management in B2B SaaS.
Responsibilities
- Own R&D narratives for monthly and quarterly business reviews, board updates, cross-functional updates and executive communications.
- Translate complex technical work into clear, concise writing for senior leaders.
- Lead strategic projects prioritized by the CPTO and executive team.
- Partner on annual and quarterly planning cycles and mid-year retrospectives.
- Track progress against plans through Release Council and surface risks early.
- Support the R&D/GTM interlock by shaping communications that inform GTM planning cycles.
- Define and drive adoption of lean R&D processes that reduce manual overhead.
- Partner with Finance and Data teams to automate product and business metrics.
- Identify change management opportunities that increase process adoption across a decentralized R&D organization.
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