Bilingual Product Manager
New
C
ChowbusRestaurant SaaS
This is a remote position open to candidates based in the United States.Full-TimeManager
Salary100,000 - 120,000 USD per year
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Job Details
- Languages
- Fluent in Mandarin and English, written and spoken.
- Experience
- 5+ years of product management experience in B2B SaaS
- Required Skills
- Product ManagementRESTful APIs
Requirements
- Have 5+ years of product management experience in B2B SaaS.
- Have owned a customer-facing management product end to end, from definition through launch and iteration.
- Bring data-driven experience defining adoption and retention metrics, instrumenting them, and using them to inform product decisions.
- Have technical fluency with APIs and system integrations and collaborate effectively with internal and partner engineering teams.
- Be fluent in written and spoken Mandarin and English.
- Be able to collaborate effectively across time zones with teams in the US and China.
- Hold a bachelor's degree in Computer Science, Information Systems, or a related field.
- Mobile experience is a plus.
- Restaurant or retail SaaS experience, or experience with POS products, is preferred.
- Experience building or growing an open platform, partner API program, or integration marketplace is preferred.
- Familiarity with the Asian restaurant community in North America is preferred.
- Occasional merchant-location visits and extended hours may be required depending on business needs.
Responsibilities
- Own the Chowbus Go roadmap and priorities, using engagement metrics such as DAU/WAU and weekly active restaurants as a north star.
- Drive the product development lifecycle from discovery and requirements through design, build, launch, and iteration.
- Lead engineers, designers, and QA in China to plan, build, and ship releases in alignment with peer product managers.
- Define product success metrics and instrumentation, and use adoption, retention, and efficiency data to guide prioritization.
- Build a feedback loop with US sales, customer success, and onboarding teams.
- Visit restaurants to understand how owners run their businesses.
- Own third-party integrations over time, including scoping, API-level design with partner engineering teams, launches, standards, and documentation.
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