Client Services Administrator
New
Fully remote from South Africa, UK business hours (09:00–17:00 UK, 11:00–19:00 SAST)Full-Time
Salary29,000 - 32,000 ZAR per month
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Job Details
- Languages
- Excellent written English
- Required Skills
- SalesforceMicrosoft ExcelHubSpotZendeskCRM
Requirements
- Have experience in a client-facing admin or account support role.
- Be confident using a CRM such as HubSpot or Salesforce.
- Have excellent written English.
- Demonstrate strong organisation and follow-through.
- Maintain a calm, polite manner with clients.
- Professional services experience is a nice to have.
- Zendesk or Freshdesk familiarity is a nice to have.
- Basic reporting in Excel is a nice to have.
Responsibilities
- Respond to client emails and calls promptly and professionally.
- Set up and maintain client records in the CRM.
- Prepare documents, quotes and renewals.
- Coordinate with internal teams to resolve client issues.
- Track requests so nothing is left waiting.
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