Solution Architect - Talon.One
New
S
StitchCRM consultancy
Workable workplace: remote; Workable locations: United StatesFull-TimeSenior
Salary not disclosed
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Job Details
- Experience
- 5+ years of experience with promotion engines, loyalty platforms, or marketing technology, including 2+ years of hands-on Talon.One implementation experience (strongly preferred)
- Required Skills
- RESTful APIsJSON
Requirements
- Deep hands-on experience configuring Talon.One Applications, campaigns, Rule Builder conditions and effects, custom attributes, and loyalty programs in complex enterprise ecosystems.
- Strong working knowledge of the Talon.One Integration and Management APIs, SDKs, and webhooks.
- Strong system integration skills with REST APIs, SDKs, JSON, and webhooks.
- Experience connecting Talon.One to Braze, commerce platforms, POS systems, CDPs, and data warehouses.
- Proven ability to design and implement scalable, real-time customer session and event workflows.
- Experience migrating clients from legacy loyalty or promotion platforms, including QA and cutover planning.
- Experience with promotion engines, loyalty platforms, or marketing technology; 5+ years required.
- 2+ years of hands-on Talon.One implementation experience is strongly preferred.
- Experience in consulting, agency, or client-facing professional services environments.
- Ability to travel up to 20%.
Responsibilities
- Lead requirements gathering and solution design to translate client use cases into Talon.One Applications, campaigns, and rule logic.
- Lead Talon.One deployments, including Application and environment setup, custom attributes and effects, Rule Builder conditions, and campaign templates.
- Design programs using Talon.One tools for coupons, discounts, referrals, bundles, giveaways, achievements, and multi-tier loyalty.
- Design integration blueprints connecting Talon.One APIs with mobile apps, POS systems, eCommerce platforms, Braze, CDPs, data warehouses, and authentication providers.
- Architect real-time customer session and event flows so effects are evaluated and returned accurately across channels.
- Configure Talon.One webhooks and outbound integrations to power personalized Braze messaging.
- Audit existing Talon.One and legacy loyalty setups and recommend optimizations to campaign budgets, prioritization, and stacking rules.
- Conduct QA and manage cutovers from incumbent platforms to operational Talon.One logic.
- Guide client developers, review SDK implementations, and deliver Talon.One enablement, documentation, and training.
- Collaborate with Stitch strategists, PMs, and lead architects; support change management and serve as the internal Talon.One subject matter expert.
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