Senior Order to Cash Operations Manager
New
Z
ZipEnterprise procurement software
Remote - USFull-TimeManager
Salary145,000 - 210,000 USD per year
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Job Details
- Experience
- 8+ years of experience in billing, accounts receivable, revenue accounting, or order-to-cash, including time at a high-growth technology company.
- Required Skills
- SQLSnowflakeMicrosoft ExcelGoogle SheetsNetSuite
Requirements
- Bachelor’s degree in Accounting, Finance, Business, or a related field.
- 8+ years of experience in billing, accounts receivable, revenue accounting, or order-to-cash, including time at a high-growth technology company.
- Experience managing recurring subscription and consumption revenue models.
- Advanced proficiency in Excel or Google Sheets for reconciliation and data analysis.
- Familiarity with Snowflake queries for data retrieval and analysis; SQL proficiency is a plus.
- Working knowledge of ASC 606 revenue recognition principles and their application to billing.
- Experience building AI-driven workflows involving multiple data sources and/or system integration points.
- Familiarity with NetSuite, Salesforce, and modern billing and collections tooling.
- CPA is a plus.
- Experience building or overhauling finance processes and systems.
Responsibilities
- Own the order-to-cash lifecycle from order creation through invoicing, collections, and cash application.
- Oversee dunning, monitor accounts receivable aging, and contact customers with past-due accounts to resolve disputes and escalations.
- Lead billing and revenue system implementations, including accounting requirements and cross-functional scope and timing.
- Identify and deploy automation and AI-based workflows across invoicing and collections.
- Collaborate with GTM, Deal Desk, and Product on new SKU launches and billing and accounting readiness.
- Manage month-end close for bookings and billings with Deal Strategy and Operations teams.
- Partner with Engineering and Product to ensure usage data is accurately captured and reported in billing systems.
- Implement strategies to maintain collections, optimize cash flow, and minimize bad debt exposure.
- Serve as the primary point of contact for accounts receivable and billing external audit matters.
- Develop documentation, playbooks, and standard operating procedures for the order-to-cash function.
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