Sales Support Specialist
New
G
Gear Up Sports, Inc.Youth sports apparel
Workable workplace: remoteFull-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- Minimum 3 years’ experience in sales support or related roles
- Required Skills
- Microsoft DynamicsMicrosoft ExcelMicrosoft OfficeHubSpotProcess improvement
Requirements
- Have a minimum of 3 years’ experience in sales support or related roles.
- Demonstrate strong communication, problem-solving, and organizational skills.
- Manage multiple tasks and systems effectively, with attention to detail.
- Work independently and collaboratively as a team member.
- Be proficient with Microsoft Office Software Suite, including intermediate to advanced Excel skills.
- Have experience working with CRM software systems; HubSpot experience is a plus.
- Have experience working with ERP software systems; Microsoft Dynamics experience is a plus.
- Have a bachelor’s degree in Business or a related field, or additional relevant business experience.
- Additional education or certifications are a plus.
Responsibilities
- Manage administrative tasks, order management, and cross-functional coordination to support sales representatives.
- Maintain and update online platforms and tools, ensuring accurate information, consistent webstore builds, and visibility into order-fulfillment risks.
- Monitor order status, provide updates, and identify and escalate potential backlogs and delivery delays.
- Work with sales and operations teams to resolve order issues, keep customers informed, and support promotional activities.
- Create and analyze reports for customers, management, and sales team members on order status, team performance, and execution risks.
- Support the Sales Operations Manager, Account Representatives, and Accounting Team in tracking and managing promotional funds requests.
- Identify and manage projects to streamline workflows, improve efficiency, and improve communication.
- Collaborate with sales leaders and cross-functional teams to onboard and train new sales team members.
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