remoote.app

Work from anywhere. Start here.

Remoote.app

Work from anywhere. Start here.

Free resume builderCompaniesLog in
Home
Companies
Fruitful

Fruitful

Fruitful is the financial membership helping Americans understand, organize, and optimize their finances.

11-50 employees
Financial Services
Private Company
WebsiteLinkedInEmailShareTweet
Financial ServicesPersonal FinanceFinTech

Remote Work Available

This company offers remote work opportunities.

Open Positions1

Location: Remote, USAFull-TimeFinancial servicesPosted
Member Support Specialist
  • Own the member support queue by triaging, responding to, and resolving inbound email inquiries.
  • Return calls from the main support line within defined SLA windows.
  • Handle membership and account inquiries, including cancellations, billing questions, and banking and account servicing issues.
  • Identify and escalate issues requiring input from Guidance, Bank / Investing Ops, or Engineering.
  • Contribute to the internal knowledge base, macro library, and documentation.
  • Flag recurring issues and help develop solutions to prevent them from returning to the queue.
Written communicationZendeskProcess improvement+1 more

Competitive compensation package including salary and equity

Apply

About Fruitful

Fruitful pioneers a new era in personal finance, empowering Americans to understand, organize, and optimize their money. You partner with a CERTIFIED FINANCIAL PLANNER™ for ongoing, actionable advice. Fruitful integrates this guidance with smart tools: 5.00% APY Cash Accounts, 0% management fee investing, and up to 2% cash back on spending. This membership-based model makes expert financial guidance accessible and affordable. Fruitful launched its app in Fall 2022 and has secured $33M in funding from lead investors like Emigrant Bank and 8VC. They are making financial confidence a reality for everyday Americans.

How We Work

You will join a mission-driven team dedicated to helping members achieve financial confidence. Collaboration is key; you will share insights and provide feedback to product and engineering teams. Fruitful champions a flexible work environment. You can work remotely from anywhere in the USA, or from offices in NYC or DC. This approach ensures you perform your best, where you feel most productive.

Building the Future of Finance

Fruitful is transforming financial advice into automated action with its proprietary Money Map. This platform translates personalized guidance into a seamless, one-click financial system. You will contribute to a technology-forward environment. Fruitful leverages AI and cloud technologies, including Next.js, Netlify, and Amazon Web Services, to build innovative financial products. Your work will directly shape how members automate their entire financial lives.

Why Join Us

  • Drive direct positive impact by helping members achieve financial confidence.
  • Contribute to a paradigm-shifting leader in the personal finance ecosystem.
  • Work with a nimble, mission-driven team, backed by $33M in funding.
  • Shape product development by providing insights to engineering and product teams.
  • Enjoy autonomy in a flexible remote-first environment with self-directed flexible time-off.

Benefits & Perks

  • Competitive compensation package including salary and equity.
  • Self-directed flexible time-off.
  • Ability to work remotely from anywhere in the USA or from NYC/DC offices.
  • Work-from-home setup stipend.
  • 401(k) program with company match.
  • Comprehensive health benefits package with a substantial employer subsidy.

Tech Stack

widgetsframework