Data Migration Consultant
New
N
Neon OneNonprofit software
Location: Canada; Secondary Locations: United States; Workplace: RemoteFull-Time
Salary55,000 - 60,000 USD per year
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Job Details
- Required Skills
- Data AnalysisSalesforceJiraMicrosoft ExcelGoogle SheetsZendeskCRM
Requirements
- Advanced Excel skills, including knowledge of common functions.
- Advanced Google Sheets skills, including knowledge of common functions.
- Meticulous attention to detail to ensure data accuracy and integrity.
- A history of delivering exceptional customer service.
- Strong analytical and problem-solving skills to identify problems and develop solutions.
- Highly developed written and verbal communication skills.
- Strong interpersonal and relationship-building skills.
- Experience in the nonprofit industry is preferred.
- Experience working in a SaaS environment is preferred.
Responsibilities
- Manage a portfolio of new CRM clients and serve as their data point of contact throughout onboarding.
- Prepare complex data import rules for software engineers and conduct data imports.
- Perform pre-migration audits, data validation checks, and post-migration reconciliation.
- Examine source Excel data for structure, quality, inconsistencies, missing values, and non-standard entries.
- Document data maps, transformation logic, and issues encountered during migration.
- Communicate with business stakeholders and development teams to ensure requirements are met.
- Resolve data import errors and data discrepancies during or after migration.
- Keep project progress and information up to date in Rocketlane, ZenDesk, JIRA, Salesforce, and other company systems.
- Collaborate with Sales, Onboarding, and Support teams on client strategy, project status, and service throughout the migration lifecycle.
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