Thought Leadership & Market Intelligence Lead - Luxury

C
CXGLuxury retail
Workable workplace: remote; Workable locations: France. United Arab EmiratesFull-TimeLead
Salary not disclosed
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Job Details

Languages
Excellent English writing and editing skills
Experience
Experience should be 12 years plus.
Required Skills
Team management

Requirements

  • Bring 12 years or more of experience.
  • Have proven experience developing thought leadership, editorial content or insight-led communications in consulting, research, customer experience, retail or luxury.
  • Demonstrate excellent English writing and editing skills with a portfolio of original, well-argued, evidence-led articles or publications written personally.
  • Show strong research and analytical skills, including the ability to assess sources critically, connect market signals and form a clear point of view.
  • Have sound knowledge of luxury, retail and customer experience, and curiosity about how these sectors evolve across markets.
  • Be able to interview senior experts, challenge ideas constructively and turn specialist knowledge into accessible, credible content.
  • Be comfortable working independently in a remote setting, managing an editorial roadmap and delivering finished work.
  • Have experience managing or coaching at least one team member.
  • Experience preparing and hosting interviews or podcasts is a plus.

Responsibilities

  • Define the thought leadership strategy and roadmap, including priority themes, audiences, formats and a publication calendar.
  • Research, interview internal experts, write and edit articles, perspectives and other thought leadership content.
  • Use market intelligence, proprietary data, internal expertise and client-facing insights to develop CXG’s point of view.
  • Coordinate content creation across Practices, Solutions and Regions, and work with Marketing on publication and distribution.
  • Track the reach, engagement and qualitative response to thought leadership and use findings to refine the roadmap.
  • Shape and host or contribute to CXG’s podcast, and develop content and key messages for events, conferences, panels and talks.
  • Monitor market, client and competitor developments and translate findings into implications for CXG’s priorities and client conversations.
  • Publish the weekly “This Week in Luxury” news brief and timely updates on significant developments.
  • Manage and develop the Market Intelligence team member, setting priorities and reviewing work.
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