Operations Service Specialist - Western
New
P
ProofLegal tech
Remote - Western United States, Mountain or Pacific time zone; 9am-5pm Mountain or Pacific timeFull-TimeJunior
SalaryAnticipated compensation range of $37,440 - $45,760 paid on an hourly basis, eligible for overtime earnings. Eligible to participate in company bonus plan
Apply NowOpens the employer's application page
Job Details
- Experience
- 1+ years of professional work experience in the service of process industry or a related field (consulting, operations, strategy)
- Required Skills
- Time ManagementWritten communication
Requirements
- Have 1+ years of professional work experience in the service of process industry or a related field such as consulting, operations, or strategy.
- Document work as it is performed and communicate with a cross-functional audience.
- Demonstrate collaboration and partner management skills, including building trust-based relationships with independent contractor server partners.
- Have strong time management, organization, communication, and administrative skills.
- Prioritize and execute multiple projects within stated deadlines.
- Have experience with a high volume of work.
- Work a full 8 hours of actual work time each workday, excluding lunch breaks, from 9am-5pm Mountain or Pacific time.
- Legal and/or real estate background is preferred.
Responsibilities
- Respond to independent server partner and client questions, concerns, and feedback via chat.
- Help ensure platform jobs are completed within dedicated timelines and service-level agreements.
- Provide clear and professional written communications to independent service partners and clients.
- Cross-train for similar support positions as needed.
- Observe, review, and analyze processes to identify inefficiencies.
- Work with a Team Lead and co-workers to identify areas for improvement.
- Identify, solve, and escalate platform issues and opportunities.
View Full Description & ApplyYou'll be redirected to the employer's site
