Financial Services Specialist
New
J
JobgetherOphthalmology healthcare
Based in the United StatesFull-Time
Salary not disclosed
Apply NowOpens the employer's application page
Job Details
- Required Skills
- Customer serviceAttention to detailTime Management
Requirements
- Have a high school diploma or GED equivalent.
- Medical billing experience is a plus, particularly with patient accounts, insurance information, or healthcare financial processes.
- Customer service experience is preferred.
- Communicate clearly and professionally with patients.
- Manage time and organize work effectively while handling a high volume of calls.
- Prioritize competing tasks while maintaining accuracy and attention to detail.
- Be comfortable using Windows-based computer programs and learning medical billing and other automated systems.
- Previous NextGen experience is preferred; training is provided.
Responsibilities
- Post payments to patient accounts and maintain accurate, up-to-date financial records.
- Handle a high volume of incoming and outgoing calls about patient accounts and financial concerns.
- Review outstanding balances, identify reasons for unpaid amounts, and determine next steps for resolution.
- Review and update patient demographic and insurance information.
- Correct patient records to support accurate future insurance claims and patient statements.
- Explain financial responsibilities and amounts not covered by insurance clearly and courteously.
- Protect patient information and communicate account details with tact and professionalism.
View Full Description & ApplyYou'll be redirected to the employer's site
