Clinical Systems Specialist

New

JobgetherHealthcare software

Fully remote work opportunity within the United States.Full-TimeMiddle

Salary70,000 - 85,000 USD per year

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Job Details

Experience: At least 3 years of hands-on experience implementing, training, or providing support for athenaOne
Required Skills: Project ManagementTroubleshootingProcess improvement

Have at least 3 years of hands-on experience implementing, training, or supporting athenaOne.
Demonstrate a strong understanding of athenaOne workflows and configuration capabilities.
Have experience delivering remote software training to end users and/or supporting new-user onboarding.
Have a bachelor’s degree or equivalent professional experience.
Demonstrate strong understanding of provider-facing healthcare software and clinical workflows.
Have strong technical writing skills and the ability to document processes, workflows, and system procedures.
Have experience developing user-facing job aids, training guides, and educational materials.
Bring strong organizational and project-management skills to manage multiple priorities and initiatives.
Demonstrate analytical and problem-solving skills and a commitment to process improvement.
Be able to work independently remotely and collaborate with clinical, operational, and technology stakeholders.
Be willing and able to travel up to 15% for in-person training and support.
Show strong attention to detail and commitment to accurate system guidance and documentation.

Deliver remote and in-person training on athenaOne and other clinical and operational software platforms.
Provide onboarding and ongoing education to healthcare team members.
Document system workflows and procedures, keeping materials accurate and current.
Roll out new and updated workflows and support their adoption across the organization.
Troubleshoot user issues and help team members optimize their use of clinical applications.
Create job aids, technical documentation, training resources, and other educational materials.
Partner with clinical and operational stakeholders to understand workflow needs and identify process and system improvements.
Stay current with software functionality, workflow changes, and opportunities to improve system utilization.
Manage training, documentation, support, and improvement initiatives.
Travel up to 15% for in-person training, new clinic openings, and implementation or operational needs.

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