Delivery Manager
New
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NetguruIT software services
Workable workplace: remote; Workable locations: PolandFull-TimeManager
SalaryPLN 18.000-28.800 (B2B+ Managerial Contract) + 20 paid days off + bonuses; or PLN 15,000-24.000 gross (Employment Contract) + bonuses.
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Job Details
- Languages
- Fluency in English and Polish.
- Experience
- 5+ years of experience in portfolio management in IT software services industry
- Required Skills
- SalesforceJiraCross-functional Team LeadershipClient relationship management
Requirements
- Have 5+ years of experience in portfolio management in the IT software services industry.
- Bring proven experience managing portfolios that include complex, custom, and multi-team projects.
- Demonstrate a deep understanding of delivery economics, including margin, utilization, forecasting, and pricing.
- Have leadership experience and the ability to lead cross-functional teams and manage complex stakeholder landscapes.
- Be confident in client conversations, including at executive level, and in leading presales.
- Make data-driven decisions and maintain high standards for clarity, execution, and accountability.
- Be comfortable navigating ambiguity, conflict, and tradeoffs.
- Be fluent in English and Polish.
- Nice to have: PMP, CSPO, SAFe, or Prince2 certification.
- Nice to have: a background in software consulting, product delivery, or digital transformation.
- Nice to have: experience in delivery-led growth or account expansion.
- Nice to have: familiarity with Salesforce, Jira, Looker/BI tools, and capacity planning systems.
Responsibilities
- Own a portfolio of client engagements and ensure promised outcomes are delivered on time and on budget.
- Manage sold versus delivered margin and forecasting accuracy to drive profitability.
- Coach and develop Project Managers within the portfolio through feedback, ownership, and recognition.
- Build and maintain senior-level relationships with clients, from product owners to CxOs.
- Identify upsell, cross-sell, and renewal opportunities with Sales and Account teams.
- Lead presales efforts, including discovery workshops, delivery shaping, staffing, and estimating.
- Implement shared delivery standards, including rituals, templates, dashboards, and operating rhythms.
- Collaborate with Engineering on technical quality, velocity, and scalability.
- Partner with Talent and Resource Management on staffing and capacity planning.
- Report proactively and transparently on performance, risks, and value.
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