Dutch-Speaking Customer Expert – Canon
New
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Mercier Consultancy GroupCustomer support
Workable workplace: remote; Workable locations: Athens, Attica, Greece. Netherlands. Belgium. Spain. Portugal. Sofia, Sofia City Province, BulgariaFull-Time
SalaryCompetitive Monthly Salary. 2 Extra Salaries Per Year (13th and 14th salary). Monthly Performance Bonus
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Job Details
- Languages
- Native or fluent Dutch (spoken and written).
- Required Skills
- Technical supportCRMCustomer support
Requirements
- Be a native or fluent Dutch speaker, spoken and written.
- Have a valid EU passport.
- Have proven experience in customer support services or a client-facing role.
- Demonstrate strong digital literacy.
- Be able to learn new software systems quickly.
- Bring resilience and a proactive mindset.
Responsibilities
- Provide technical and administrative support to Canon customers in Dutch.
- Resolve customer inquiries with precision and empathy.
- Document interactions accurately in the CRM system.
- Collaborate with cross-functional teams to identify and escalate complex product issues.
- Maintain knowledge of Canon’s product range to advise clients.
- Meet and exceed established performance metrics.
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