Commercial Account Manager
New
I
InfluxDataTime series data
Remote UK; prioritizing folks who live in the UK.Full-TimeManager
Salary not disclosed
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Job Details
- Experience
- 1-3 years of experience as an Account Manager or Renewals Specialist
- Required Skills
- NegotiationRelationship buildingAccount Management
Requirements
- Have 1-3 years of experience as an Account Manager or Renewals Specialist, focused on renewals and growth.
- Demonstrate the ability to manage 50+ accounts while balancing renewals and identifying expansion opportunities.
- Bring strong communication, negotiation, and relationship-building skills.
- Be self-motivated and able to work independently and as part of a team.
Responsibilities
- Manage a portfolio of customer accounts and renewals, focusing on retention and customer satisfaction.
- Lead the renewal process, schedule customer check-ins, and align commercial terms with customer needs and expectations.
- Identify growth opportunities, new use cases, and groups that could benefit from additional capabilities.
- Build and maintain relationships with key stakeholders within each account.
- Collaborate with Sales, Support, Marketing, and other cross-functional teams to enhance customer experience and maximize value.
- Monitor account health and proactively address risks to retention and growth.
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