Commercial Account Manager
New
I
InfluxDataTime series data
At this time, we're prioritizing folks who live in the UK.Full-TimeManager
Salary not disclosed
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Job Details
- Languages
- Proficiency in another language such as French or Italian is a plus.
- Experience
- 1-3 years of experience as an Account Manager or Renewals Specialist
- Required Skills
- NosqlNegotiationSaaSRelationship buildingAccount Management
Requirements
- Have 1-3 years of experience as an Account Manager or Renewals Specialist, focused on renewals and growth.
- Demonstrate the ability to manage 50+ accounts while balancing renewals and identifying expansion opportunities.
- Bring strong communication, negotiation, and relationship-building skills.
- Be self-motivated and able to work independently and as part of a team.
- Experience selling open source or SaaS is a plus.
- Experience with NoSQL data technologies or other modern data platforms is a plus.
- Experience selling enterprise management solutions, such as Systems Management, Cloud Management, log analytics, APM, or Network Monitoring, is a plus.
- Proficiency in another language such as French or Italian is a plus.
Responsibilities
- Manage a portfolio of customer accounts and renewals, focusing on retention and customer satisfaction.
- Lead the renewal process for each account, scheduling check-ins and aligning commercial terms with customer needs.
- Identify growth opportunities, new use cases, and new groups that could benefit from additional capabilities.
- Build and maintain relationships with key stakeholders within each account.
- Collaborate with Sales, Support, Marketing, and other cross-functional teams to enhance customer experience and maximize value.
- Monitor account health and proactively address risks to retention and growth.
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