Key Account Manager

Juul LabsE-cigarette, tobacco

Location: Remote-Massachusetts; Remote-VirginiaFull-TimeManager

Salary$94,000 — $111,000 USD

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Job Details

Experience: 5+ years of account management experience in CPG or tobacco/OTP categories
Required Skills: SalesforceTableauMicrosoft ExcelPowerPointAccount Management

Have 5+ years of account management experience in CPG or tobacco/OTP categories.
Bring experience managing accounts at the HQ level and/or direct field sales experience.
Demonstrate a history of negotiating key account contracts, expanding existing-account footprint, and leading strategic sales initiatives that meet targets.
Have strong analytical skills and working knowledge of syndicated data tools, including IRI and Nielsen.
Have working knowledge of CRM and reporting software, including Salesforce, Tableau, Excel, and PowerPoint.
Hold a bachelor's degree in Business, Marketing, or a related field, or have equivalent relevant work experience.
Be at least 21 years of age.
Possess and maintain a valid U.S. driver's license in good standing for at least the last three consecutive years.
Have a reliable vehicle for daily work use.
Be able to travel regularly, estimated at 30–40%, including overnight stays.
Be able to lift up to 30 lbs and perform the physical activities described for in-store merchandising and setups.

Build trusted business relationships with assigned chain accounts, national retail partners, and regional distributors.
Develop chain-specific sales, distribution, and merchandising strategies within assigned budgets.
Use IRI and Nielsen syndicated data to provide category insights and recommendations.
Call on independent retail locations to manage existing accounts and drive new JUUL placement.
Execute the Juul Partner Program, promotions, inventory management, and the 4 Ps of retail.
Lead buyer meetings, category reviews, Top-to-Top sessions, contracted space management, and inventory resolution.
Collaborate with field sales, trade marketing, and internal teams to develop and implement retail programming.
Track sales performance against objectives and improve sales strategies and processes.

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