AI Product Quality Specialist

New

Work is fully remote; US or Canada-based candidates only.Contract

Salary15 - 30 USD per hour

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Job Details

Have hands-on experience working on software products in a QA, product, or technical support role.
Have built or experimented with Claude Code and understand how to apply AI tooling to real work.
Be able to resolve product issues quickly and independently.
Be able to interpret user feedback and distinguish meaningful product issues from noise.
Have enough UX understanding to assess whether a complaint reflects a real problem.
Communicate clearly in writing and escalate issues with the information product leads need.
Be comfortable creating a system for managing work when detailed processes are not in place.
Be responsive during active sprints.

Work through product issues reported by users and submit fixes in the codebase.
Validate fixes before release, test relevant edge cases, and confirm the reported workflow works before closing an issue.
Interpret user feedback to identify underlying problems and prioritize issues.
Monitor user experience across products and flag patterns or systemic issues.
Use Claude Code and other AI tools to accelerate issue resolution.
Keep relevant teammates informed about what is broken, fixed, or still needs attention.
Document fixes, edge cases, and recurring issues.

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