Senior Change Management Consultant - Work Transformation & AI

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InsightAI transformation consulting
Source API remote eligibility restrictions: United StatesFull-TimeSenior
Salary not disclosed
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Job Details

Required Skills
Microsoft ExcelGoogle SheetsGoogle WorkspaceGenerative AI

Requirements

  • Bachelor’s degree in Business, Organizational Development, Information or Computer Science, or a similar field; equivalent practical experience is accepted.
  • Experience in organizational change management within a technology consulting environment, including process transformation and developing AI use cases with business stakeholders.
  • Demonstrated experience with generative AI and large language models (LLMs), with direct expertise in Gemini Enterprise or similar platforms.
  • Ability to architect service offerings and lead workstreams on complex, high-stakes projects.
  • Executive presentation skills and ability to influence senior leadership and communicate complex AI concepts as business strategies.
  • High proficiency in Google Workspace and understanding of AI implementation in organizational workflows.
  • Ability to manage multiple priorities in a fast-paced environment.
  • Proficiency in Google Sheets or Excel, data analysis, reporting dashboards such as Looker Studio, and using data to measure change initiatives.
  • Experience managing transformation lifecycles from assessment and strategy through pilot implementation, feedback collection, and scaling support.
  • Ability to create enablement materials such as playbooks, training modules, or automated support bots.
  • Experience partnering with IT or engineering teams to connect technical AI capabilities with user needs.
  • Able to travel up to 30% as required.

Responsibilities

  • Lead AI workstreams and work-transformation projects, including AI implementations, process reengineering, and operating-model shifts.
  • Design Gemini and Gemini Enterprise service offerings and standard operating procedures.
  • Lead AI components of presales presentations and develop demo environments showcasing connectors and agents.
  • Create and document AI integration and change-strategy delivery methodologies for the broader OCM team.
  • Lead AI research and development to inform service delivery.
  • Design and implement governance models for sustainable, measurable AI-enabled ways of working.
  • Develop coaching and support frameworks, including AI champion programs and feedback loops.
  • Define KPIs for AI-driven transformation, such as time savings, process efficiency, and output quality.
  • Maintain a 60% billable utilization target while driving AI revenue and sales.
  • Travel up to 30% as required for customer-facing and internal needs.
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