Program Manager - Released Products

New
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ThermalWorksData center cooling
Location: Remote - USFull-TimeManager
Salary not disclosed
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Job Details

Experience
5+ years in program or project coordination, product lifecycle support, engineering change coordination, production planning, or a related role involving engineered or manufactured products.
Required Skills
Microsoft Office

Requirements

  • Bachelor's degree in Engineering, Manufacturing, Supply Chain, Business, Project Management, or a related technical field, or equivalent experience.
  • 5+ years in program or project coordination, product lifecycle support, engineering change coordination, production planning, or a related role involving engineered or manufactured products.
  • Experience coordinating cross-functional work across Engineering, Operations, Manufacturing, Project Management, Quality, Service, and suppliers or contract manufacturers.
  • Experience with revision control, engineering change processes, documentation workflows, or configuration management in a quality-driven manufacturing environment.
  • Strong program coordination and follow-through, including managing multiple revisions and competing priorities.
  • Ability to maintain clear scope, ownership, dependencies, milestones, risks, decisions, and action status.
  • Clear written and verbal communication, including meeting facilitation, status reporting, and escalation.
  • Ability to read and work with BOMs, drawings, engineering change records, technical documents, and product configuration information.
  • Proficiency with Microsoft Office and project or document tracking tools.
  • Familiarity with HVAC, thermal systems, electromechanical equipment, data center infrastructure, or contract manufacturing is a plus.

Responsibilities

  • Manage programs for released-product revisions, including major revisions, performance or configuration updates, compliance-driven changes, and manufacturing changes.
  • Maintain revision plans covering scope, affected products and configurations, deliverables, owners, dependencies, milestones, and implementation status.
  • Lead recurring cross-functional meetings, track decisions and action items, and follow through to closure.
  • Monitor schedule, scope, risk, and readiness; identify gaps and escalate needed decisions or resources.
  • Coordinate release and implementation readiness across Engineering, Operations, Service, Project Management, and external manufacturing partners.
  • Coordinate priorities, reviews, approvals, and release timing for documentation affected by product changes.
  • Manage implementation follow-through for approved ECRs, ECOs, and ECNs, and verify changes are reflected in applicable product records and manufacturing materials.
  • Maintain traceability between revision scope, engineering changes, documentation deliverables, approvals, and implementation evidence.
  • Maintain dashboards, trackers, meeting records, and decision logs, and report progress, milestones, risks, overdue actions, and required decisions.
  • Coordinate handoffs between Product Development and Operations, including readiness reviews and completion criteria.
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