Commercial Operations & Customer Success Coordinator
New
H
Hunt StPerformance Apparel
Philippines, Must work overlap with U.S. Mountain Time (MDT/MST)ContractMiddle
Salary2,000 - 2,500 AUD per month
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Job Details
- Required Skills
- Project ManagementBusiness IntelligenceMicrosoft ExcelGoogle SheetsGoogle WorkspaceCRM
Requirements
- Proficiency in Monday.com or similar CRM/project management platforms.
- Strong command of Google Workspace (Gmail, Drive, Docs, Sheets) and Microsoft Excel.
- Confidence using AI tools (e.g., ChatGPT, Gemini, NotebookLM) for task organization and workflow improvement.
- Ability to work a minimum of 32 hours per week with core schedule overlap in U.S. Mountain Time.
- Experience with B2B customer follow-up and sales agent support.
- Demonstrated ability to manage data hygiene and file organization.
- Understanding of e-commerce website review and digital partner administration.
- Must be based in the Philippines.
Responsibilities
- Serve as the primary internal contact for independent sales agents, B2B retailers, and digital partners.
- Maintain total ownership of Monday CRM, ensuring accurate data hygiene and project tracking.
- Leverage AI tools to summarize notes, create actionable task lists, and optimize business processes.
- Coordinate trade marketing assets and manage digital partner onboarding and content accuracy.
- Support DTC customer-value initiatives by resolving friction points outside the top customer segment.
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