Salesforce Manager, AI & Agentforce Delivery
New
N
NeuraFlash, Part of AccentureAI, Salesforce Consulting
CanadaFull-TimeManager
Salary not disclosed
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Job Details
- Experience
- 5+ years of hands-on experience delivering technology solutions
- Required Skills
- Project ManagementSalesforcePrompt EngineeringGenerative AI
Requirements
- 5+ years of hands-on experience delivering technology solutions.
- Experience with Agentforce or other generative AI-driven platforms.
- 2+ years of experience managing or mentoring delivery team members such as architects, developers, and consultants.
- Demonstrated ability to balance billable client delivery work with team leadership responsibilities.
- Experience giving performance feedback and managing career development conversations.
- Experience managing corrective action processes.
- Experience participating in hiring for technical roles, including conducting interviews.
- Strong communication skills with the ability to bridge technical and management conversations.
- Travel up to 25% for customer projects and company events.
Responsibilities
- Deliver hands-on client project work as an individual contributor, staying current with Agentforce and Salesforce delivery practices.
- Lead and own complete project technical solution design, including agentic topics, instructions, actions, and deployment methods.
- Explore the limits and push the boundaries of automated agents to drive business outcomes.
- Manage a team of Experience Architects, Technical Architects, Consultants, and Developers.
- Provide mentorship, career guidance, and regular performance feedback.
- Own forecasting and staffing input for your team in partnership with leadership.
- Coordinate and lead solution design reviews to maintain quality across engagements.
- Author content for enablement workshops and facilitate knowledge-sharing guilds.
- Support hiring processes by conducting interviews and updating materials.
- Champion delivery standards and best practices across teams and accounts.
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