Director, Cash & Credits Management
New
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Med-MetrixHealthcare Finance
United StatesFull-TimeDirector
Salary not disclosed
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Job Details
- Experience
- 7+ years of experience in healthcare revenue cycle operations; 2+ years of leadership or supervisory experience required
- Required Skills
- Microsoft Excel
Requirements
- Bachelor’s degree in Healthcare Administration, Business, Finance, or related field preferred; equivalent experience considered
- 7+ years of experience in healthcare revenue cycle operations—with specific experience in cash management, credit resolution, accounts receivable
- 2+ years of leadership or supervisory experience required
- Strong understanding of payer reimbursement methodologies (Medicare, Medicaid, Managed Care, Commercial)
- Expertise in payment analysis vs contract rates, insurance follow-up processes, and governmental compliance protocols
- Proficiency in Microsoft Office Suite, with strong Excel skills
- Excellent leadership, coaching, and team-building capabilities
- Ability to synthesize and communicate complex payer trends and operational data
- Comfortable with reporting tools and revenue cycle management systems
Responsibilities
- Provide strategic oversight of cash posting, payment reconciliation, unapplied cash, credit balance resolution, patient and insurance refunds, payer recoupments, and related shared services functions
- Establish operational standards, service level expectations, and performance goals to support efficient, scalable, and high-quality service delivery across multiple clients and systems
- Ensure accuracy and integrity of payment posting, balancing, reconciliation, and credit management activities
- Develop and maintain financial controls and support audit readiness and compliance with regulatory requirements
- Partner with clients, Revenue Cycle Operations, Finance, Systems, and executive leadership to resolve operational challenges and improve financial performance
- Lead and develop managers and operational teams by establishing performance expectations and fostering accountability
- Identify opportunities to improve efficiency, quality, and scalability through workflow redesign, automation, and system enhancements
- Establish and monitor key performance indicators for cash posting, reconciliation, and client service
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